Supporting Charity:

Contact Centre Services

We offer a full contact centre service working in any industry, your contact strategy is the key to success. By having a comprehensive menu of services to enable you to maximise this contact strategy is key. At Promise we have developed our own in house dedicated contact centre for our partners.

What do we offer?

  • Dedicated teams operating as the public face for your business in a seamless manner who will deliver agreed sales targets
  • Our own automated dialling system offering a tailored service for the specific nature of each individual campaign
  • A suite of management information which again is bespoke and is developed in partnership with our partners
  • Outbound telemarketing capabilities which can vary from chasing individual leads to data files of up to 650,000
  • Scripting which is data and customer relevant and means we can chase a variety of data ranging from new data prospects to existing customers, to drive through to completion

We recognise the importance of your brand and the reputational risk that is wrapped around it. We will endeavour to deliver relevant and timely management information and make sure that we operate in a compliant, and importantly in the finance industry, under the TCF principles. Our menu of services have evolved to encompass whatever your individual tailor-made campaign needs to look like, and to deliver a service level agreement that fits in strategically to your business.

With opening times of 8:30am-8:30pm Monday-Friday and 9am-1pm on Saturday, we feel confident that we can offer you a service that can support your business. Pricing is very much dependant upon the type and size of campaigns. We can charge on a ‘per seat' basis or on a revenue share. Once we have a wider understanding of your requirements we can price accordingly.

Whatever your requirements, we are confident that we will exceed your expectations. Call our Development team to discuss your requirements on 01902 585052.